Missing partner content section and duplicate accounts

jjamillar — Sun, 16 Jul 2023 09:42:41 GMT

Hi, I have the same issue, having had a previous account. Is it possible to delete my historical account so I can proceed to claim the Xbox Pass.

Re: Missing partner content section and duplicate accounts

PaddyB — Sun, 16 Jul 2023 09:45:43 GMT

Hi @jjamillar,

Thank you for posting and welcome to the Community. I'm PaddyB a Moderator and Guide here on the Community. I'm sorry you haven't been able to claim your Xbox Game pass. If you send me your details, I'll be able to help you get this sorted.

I have sent you a private message with instructions on how to contact the team. You can access your messages via the envelope icon at the top right of the screen, or click on this link, Private messages

Thanks,

Paddy

This topic

Missing partner content section and duplicate accounts

Re: Missing partner content section and duplicate accounts