This topic

Bt ID email for verification not sending

Jamesg1997 — Tue, 25 Jul 2023 22:35:50 GMT

I have set up my BT ID as I requested my broadband to be set up next week, but I have no way of tracking this as the verification email is not sending, despite me clicking resend email. I have tried everything here.

Re: Bt ID email for verification not sending

DanielS — Wed, 26 Jul 2023 13:32:51 GMT

Hi @Jamesg1997,

Thanks for sigining up to the Community.

I can help you with your BT ID set up. I'll send you a private message with some details that I'll need.

Your reply will go to all of the moderators here and one of them will pick it up. We are all BT employees.

Thank you

DanielS

Re: Bt ID email for verification not sending

Jamesg1997 — Wed, 26 Jul 2023 14:06:59 GMT

Hi, it eventually came through this morning thanks

Re: Bt ID email for verification not sending

DanielS — Wed, 26 Jul 2023 14:43:01 GMT

You are very welcome @Jamesg1997.

Thanks for getting back to me.

I hope you have a great day.

Thanks

DanielS