Re: Another reward card issue

Sameenah11 — Tue, 25 Jul 2023 17:46:36 GMT

Hi,

I am fuming with BT. I have had numerous emails and text messages to say claim your GBP 100. The only reward I can claim is £50.

I’ve spoken to BT and they can’t even find an email that confirms when I signed up for broadband. Furthermore it took two months to get my broadband set up. I am sick of going back and forth with BT

please send me my £100 reward which you’ve send me multiple texts and emails not forgetting to claim

Re: Another reward card issue

DanielS — Wed, 26 Jul 2023 13:24:02 GMT

Hi @Sameenah11,

Thank you for reaching out and for joining the Community.

I am so sorry that your reward isn't matching what you saw online and I'm sorry that it took so long to get you connected.

Do you have an open complaint with us? Is anyone helping you?

Thanks

DanielS

This topic

Re: Another reward card issue

Re: Another reward card issue