https://community.bt.com/t5/Bills-Packages/Returned-kit/m-p/2306133#M158051 <P>did you keep a receipt of posting?&nbsp; if so just phone CS 03301234150 and give them number</P> Sat, 29 Jul 2023 09:06:39 GMT imjolly 2023-07-29T09:06:39Z https://community.bt.com/t5/Bills-Packages/Returned-kit/m-p/2306131#M158050 <P>Hi,</P><P>I sent a kit to return back to BT in May. It was tracked and registered as delivered, but I kept getting messages asking for return and have just been sent an E-Mail saying I'm about to be charged for it. Where do I go to talk to someone about this? Thanks.</P> Sat, 29 Jul 2023 08:59:25 GMT https://community.bt.com/t5/Bills-Packages/Returned-kit/m-p/2306131#M158050 grooviestviking 2023-07-29T08:59:25Z https://community.bt.com/t5/Bills-Packages/Returned-kit/m-p/2306133#M158051 <P>did you keep a receipt of posting?&nbsp; if so just phone CS 03301234150 and give them number</P> Sat, 29 Jul 2023 09:06:39 GMT https://community.bt.com/t5/Bills-Packages/Returned-kit/m-p/2306133#M158051 imjolly 2023-07-29T09:06:39Z