https://community.bt.com/t5/Bills-Packages/ORDI-request/m-p/2307575#M158247 <P><a href="https://community.bt.com/t5/user/viewprofilepage/user-id/319792">@JLoganbill</a> you contact your service provider's customer services department and ask them to raise it with Openreach </P> Sat, 05 Aug 2023 07:34:04 GMT licquorice 2023-08-05T07:34:04Z https://community.bt.com/t5/Bills-Packages/ORDI-request/m-p/2307543#M158240 <P>We changed our house name a couple of years ago, but it’s still appearing as the old house name on OpenReach, and I need to change it on the account. Same house; different name. I’ve heard that needs to happen via an ORI request?</P><P>Anyone know how to go about doing that?</P><P>&nbsp;All help appreciated! <span class="lia-unicode-emoji" title=":smiling_face_with_smiling_eyes:">😊</span></P> Fri, 04 Aug 2023 23:49:50 GMT https://community.bt.com/t5/Bills-Packages/ORDI-request/m-p/2307543#M158240 JLoganbill 2023-08-04T23:49:50Z https://community.bt.com/t5/Bills-Packages/ORDI-request/m-p/2307548#M158241 <P><a href="https://community.bt.com/t5/user/viewprofilepage/user-id/319792">@JLoganbill</a>&nbsp;</P> <P>Welcome to this user forum for BT Retail phone and broadband customers.</P> <P>Are you a BT Retail customer?</P> Sat, 05 Aug 2023 05:15:00 GMT https://community.bt.com/t5/Bills-Packages/ORDI-request/m-p/2307548#M158241 Keith_Beddoe 2023-08-05T05:15:00Z https://community.bt.com/t5/Bills-Packages/ORDI-request/m-p/2307575#M158247 <P><a href="https://community.bt.com/t5/user/viewprofilepage/user-id/319792">@JLoganbill</a> you contact your service provider's customer services department and ask them to raise it with Openreach </P> Sat, 05 Aug 2023 07:34:04 GMT https://community.bt.com/t5/Bills-Packages/ORDI-request/m-p/2307575#M158247 licquorice 2023-08-05T07:34:04Z