This topic

Activate Xbox Game Pass

fig2k4 — Wed, 09 Aug 2023 16:36:06 GMT

I received the email telling me that the Xbox Game Pass Ultimate 12 months is ready to be activated but I don't see any Content Partner section on the site.

I have a second account on My BT from a few months ago when I cancelled an order before installation. That might be the cause.

Could you message me to help get that account removed and sort this out?

Thanks.

Re: Activate Xbox Game Pass

RobbieMac — Wed, 09 Aug 2023 18:31:53 GMT

Hi @fig2k4

Welcome to the BT Community and thank you for posting!

I am sorry for the problems you're having redeeming your Xbox Game Pass Ultimate offer. I have sent you a private message with instructions on how you can send us over your details and we'll look into this for you. See: Private messages

Thanks,

Robbie