https://community.bt.com/t5/Bills-Packages/BT-Content-Partner-missing/m-p/2308445#M158354 <P>Hi all, I've seen this posted numerous times, but Content partner is missing from my bt and apparently that means I can't redeem my game pass benefit I got through upgrading.</P><P>any help will be greatly appreciated, thanks</P> Wed, 09 Aug 2023 23:15:20 GMT Septicade 2023-08-09T23:15:20Z https://community.bt.com/t5/Bills-Packages/BT-Content-Partner-missing/m-p/2308445#M158354 <P>Hi all, I've seen this posted numerous times, but Content partner is missing from my bt and apparently that means I can't redeem my game pass benefit I got through upgrading.</P><P>any help will be greatly appreciated, thanks</P> Wed, 09 Aug 2023 23:15:20 GMT https://community.bt.com/t5/Bills-Packages/BT-Content-Partner-missing/m-p/2308445#M158354 Septicade 2023-08-09T23:15:20Z https://community.bt.com/t5/Bills-Packages/BT-Content-Partner-missing/m-p/2308479#M158368 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.bt.com/t5/user/viewprofilepage/user-id/320040">@Septicade</a></SPAN>. sorry that you're not able to claim your Game Pass.</P> <P>The section not showing can be caused by a few factors. Check that order to upgrade has been completed, your bill payment has been collected and you only have one account linked to your BTID.</P> <P>Cheers</P> <P>John&nbsp;<BR />&nbsp;</P> Thu, 10 Aug 2023 08:22:42 GMT https://community.bt.com/t5/Bills-Packages/BT-Content-Partner-missing/m-p/2308479#M158368 JohnC2 2023-08-10T08:22:42Z