https://community.bt.com/t5/Bills-Packages/Re-BT-ID-not-activated/m-p/2308435#M158366 I have this exact same issue. Could you please help me? Wed, 09 Aug 2023 21:44:15 GMT Born-In-The-80s 2023-08-09T21:44:15Z https://community.bt.com/t5/Bills-Packages/Re-BT-ID-not-activated/m-p/2308435#M158366 I have this exact same issue. Could you please help me? Wed, 09 Aug 2023 21:44:15 GMT https://community.bt.com/t5/Bills-Packages/Re-BT-ID-not-activated/m-p/2308435#M158366 Born-In-The-80s 2023-08-09T21:44:15Z https://community.bt.com/t5/Bills-Packages/Re-BT-ID-not-activated/m-p/2308495#M158374 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.bt.com/t5/user/viewprofilepage/user-id/320036">@Born-In-The-80s</a></SPAN>, welcome to the forum and sorry you can't get your BTID activated.</P> <P>If you've another email address that hasn't been used as a BTID before you can set up a new BTID at <A href="http://www.bt,com/mybt" target="_blank">www.bt,com/mybt</A> and choose the option to create a BTID. You'll need your account number.</P> <P>If you can't get it set up contact us via the Message service at <A href="https://www.bt.com/help/contact-bt/account-and-billing/broadband" target="_blank">Broadband | BT Help</A></P> <P>Cheers</P> <P>John</P> Thu, 10 Aug 2023 09:32:17 GMT https://community.bt.com/t5/Bills-Packages/Re-BT-ID-not-activated/m-p/2308495#M158374 JohnC2 2023-08-10T09:32:17Z