This topic

Multiple Accounts in My BT

brisycom — Fri, 11 Aug 2023 15:41:52 GMT

Hi,

I have returned to BT and see that I now have 3 accounts showing when I log in to MyBT.

Would it be possible to have the 2 old accounts removed please?

I don't see an option to do this within the MyBT area.

Kind regards,

Brian

DanielS — Fri, 11 Aug 2023 19:43:56 GMT

Welcome back and welcome to the Community.

Sure thing, we can get that removed for you.

I'm one of the BT moderators. I'm going to send you a private message that you can reply back to me on.

Thank you

DanielS

brisycom — Mon, 14 Aug 2023 14:35:32 GMT

I have sent PM as instructed. Thanks for your help.

Regards,

Brian