This topic

Entry to MY BT

liveseygeoffrey — Thu, 17 Aug 2023 09:29:11 GMT

I have one or more old MY BT accounts (pre 2023) that may be stopping my entry to a new one. Pease can someone from BT drop mt old MY BT old accounts?

Re: Entry to MY BT

DavidM — Thu, 17 Aug 2023 09:34:01 GMT

Hi @liveseygeoffrey and welcome to our community.

Thanks for posting about your MyBT. I can get the old accounts removed for you. I'll need a few details so check your inbox for my message and drop me a reply.

Cheers

David

Re: Entry to MY BT

liveseygeoffrey — Fri, 18 Aug 2023 10:23:13 GMT

Thank you for you help with this problem. please email me with details you require

Re: Entry to MY BT

licquorice — Fri, 18 Aug 2023 10:33:09 GMT

@DavidM has already sent you a PM, you need to open it and reply to it.

Re: Entry to MY BT

RobbieMac — Fri, 18 Aug 2023 12:21:31 GMT

Hi @liveseygeoffrey

Thanks for posting back!

My colleague David has sent you a message privately on here. Click on the envelope on the top right hand corner of the page where you'll see his message. Please reply with the info requested and one of the guys will get back to you to give you a hand.

Thanks,

Robbie

Re: Entry to MY BT

liveseygeoffrey — Sun, 20 Aug 2023 13:36:34 GMT

Thank you for your help. I'm new here where would DavidM have sent the message to?.

Re: Entry to MY BT

imjolly — Sun, 20 Aug 2023 13:45:56 GMT

select envelope at top of page next to your avatar

Re: Entry to MY BT

NeilO — Sun, 20 Aug 2023 14:32:30 GMT

@liveseygeoffrey You can also get your private messages using this link.

Thanks

Neil

Re: Entry to MY BT

liveseygeoffrey — Wed, 23 Aug 2023 09:48:45 GMT

Trying to contact DavidM again, but this appear not too be a private response. What do I do? What does DavidM you need to do?

Re: Entry to MY BT

JohnC2 — Wed, 23 Aug 2023 10:10:08 GMT

Hi @liveseygeoffrey, @DavidM will be back in the office this afternoon and he'll be in touch with you then.

Cheers

John

Re: Entry to MY BT

RobbieMac — Wed, 23 Aug 2023 15:02:27 GMT

Hi @liveseygeoffrey

Thanks for posting back.

I've picked up your message and have responded to you, privately. You'll see my message by clicking on the envelope on the top right hand corner of the page. Alternatively, click here: Private messages

Reply to me that way and I'll get back to you.

Thanks,

Robbie