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Content Partner / Game Pass Issue

Daniel27 — Thu, 17 Aug 2023 16:14:27 GMT

Hi!

I cant see the content partner section on my account to claim my GPU 12 month code - can someone help please?

Accessing on a desktop PC.

Cheers,
Dan

Re: Content Partner / Game Pass Issue

imjolly — Thu, 17 Aug 2023 17:02:19 GMT

Has broadband been activated? Have you paid your first bill? Have you previously been with BT and have another account?

Re: Content Partner / Game Pass Issue

Daniel27 — Thu, 17 Aug 2023 17:46:03 GMT

Hi,

yes to broadband. first bill paid. Yes, I have a previous a count from years ago (I can select it from the dropdown on the site).

Re: Content Partner / Game Pass Issue

imjolly — Thu, 17 Aug 2023 17:51:05 GMT

From other posts that it what is causing your problem. Mods need to help with other account and have asked for help. They will post here

Re: Content Partner / Game Pass Issue

PaddyB — Thu, 17 Aug 2023 18:33:48 GMT

Hi @Daniel27,

Thank you for posting. I'm sorry you haven't been able to claim your Game Pass. If you send me your details, I'll be able to help you get this sorted.

I have sent you a private message with instructions on how to contact the team. You can access your messages via the envelope icon at the top right of the screen, or click on this link, Private messages

Thanks,

Paddy