https://community.bt.com/t5/Bills-Packages/Xbox-game-pass/m-p/2311598#M158848 <P>Sorry posting as new post as old one was marked as solved.</P><P>Xbox game pass has expired - I'd marked it to be cancelled. This stopped on the 25th of August but hasn't passed back to Microsoft and still shows as managed by BT.</P><P>Can you help please so I can renew with MS directly and get back up and running.</P><P>Kind regards<BR />Matt</P> Sun, 27 Aug 2023 16:11:46 GMT cycleman 2023-08-27T16:11:46Z https://community.bt.com/t5/Bills-Packages/Xbox-game-pass/m-p/2311598#M158848 <P>Sorry posting as new post as old one was marked as solved.</P><P>Xbox game pass has expired - I'd marked it to be cancelled. This stopped on the 25th of August but hasn't passed back to Microsoft and still shows as managed by BT.</P><P>Can you help please so I can renew with MS directly and get back up and running.</P><P>Kind regards<BR />Matt</P> Sun, 27 Aug 2023 16:11:46 GMT https://community.bt.com/t5/Bills-Packages/Xbox-game-pass/m-p/2311598#M158848 cycleman 2023-08-27T16:11:46Z https://community.bt.com/t5/Bills-Packages/Xbox-game-pass/m-p/2311603#M158851 <P>Strangely just tried adding a new code from Mircosoft and seems to be now with correct expiry date and not showing as managed by BT.&nbsp; Will login into his account and check all OK</P> Sun, 27 Aug 2023 16:43:31 GMT https://community.bt.com/t5/Bills-Packages/Xbox-game-pass/m-p/2311603#M158851 cycleman 2023-08-27T16:43:31Z