This topic

Closing old accounts

IRC1992 — Thu, 31 Aug 2023 10:39:54 GMT

I have just taken out BT broadband but noticed my login also has 3 old, closed accounts attached to it.

Could I get the 3 old ones removed please as it makes navigating the accounts and billing area difficult, it keeps switching me from the new BT broadband account to one of the old ones.

Re: Closing old accounts

NeilO — Thu, 31 Aug 2023 11:07:20 GMT

Hi @IRC1992 Thanks for posting. I can help you with that, I'll send you a private message so you can contact the moderation team.

Thanks

Neil

Re: Closing old accounts

JohnC2 — Tue, 05 Sep 2023 13:07:04 GMT

Hi @IRC1992, I've been trying to get in touch with you; sorry I keep missing you.

I've sent you a Private Message on the 2nd please would you read it and reply back to me.

Thanks

John