This topic

Remove old account number

dyfedmusic — Fri, 01 Sep 2023 20:14:30 GMT

I have my old account number from my old address on account and I cannot see the products

could someone remove the old account.

Re: Removing old BT Account

Kdawber — Fri, 01 Sep 2023 22:00:26 GMT

Hi I am having this problem.

returned to BT,

Trying to activate Netflix and keeps defaulting to old account settings

please help thanks

Re: Removing old BT Account

DavidM — Sat, 02 Sep 2023 07:35:46 GMT

Hi @Kdawber and @dyfedmusic and welcome to our community.

Thanks for posting about your BTiD. I can get the old accounts removed for you. I've sent you a private message so please check your inbox and drop me a reply with the details.

Cheers

David