https://community.bt.com/t5/Bills-Packages/Fraudulent-hard-search-added-on-credit-file/m-p/2312659#M159038 <P>Hi - my clear score update informed me that a hard search was being added through BT, except it wasn’t me. As a result my credit score went down 75 points. Besides the ovbious of not knowing how this happened I also can’t see how to dispute this on equifax/ Experian as it isn’t showing on there, only on ClearScore.&nbsp;<BR /><BR /></P><P>does anyone have any advice because it’s actually really quite frustrating when trying to rebuild your credit and it can be jeopardised quite easily. Thank you&nbsp;</P> Sat, 02 Sep 2023 09:34:13 GMT kaineroberts95 2023-09-02T09:34:13Z https://community.bt.com/t5/Bills-Packages/Fraudulent-hard-search-added-on-credit-file/m-p/2312659#M159038 <P>Hi - my clear score update informed me that a hard search was being added through BT, except it wasn’t me. As a result my credit score went down 75 points. Besides the ovbious of not knowing how this happened I also can’t see how to dispute this on equifax/ Experian as it isn’t showing on there, only on ClearScore.&nbsp;<BR /><BR /></P><P>does anyone have any advice because it’s actually really quite frustrating when trying to rebuild your credit and it can be jeopardised quite easily. Thank you&nbsp;</P> Sat, 02 Sep 2023 09:34:13 GMT https://community.bt.com/t5/Bills-Packages/Fraudulent-hard-search-added-on-credit-file/m-p/2312659#M159038 kaineroberts95 2023-09-02T09:34:13Z https://community.bt.com/t5/Bills-Packages/Fraudulent-hard-search-added-on-credit-file/m-p/2312696#M159047 <BLOCKQUOTE><HR /><a href="https://community.bt.com/t5/user/viewprofilepage/user-id/321117">@kaineroberts95</a>wrote:<BR /><P>Besides the ovbious of not knowing how this happened I also can’t see how to dispute this on equifax/ Experian as it isn’t showing on there, only on ClearScore.&nbsp;</P><HR /></BLOCKQUOTE><P>Contact ClearScore and ask them <A href="https://contact.clearscore.com/hc/en-us" target="_blank">https://contact.clearscore.com/hc/en-us</A></P> Sat, 02 Sep 2023 13:18:48 GMT https://community.bt.com/t5/Bills-Packages/Fraudulent-hard-search-added-on-credit-file/m-p/2312696#M159047 -Richie- 2023-09-02T13:18:48Z