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Not had final bill from BT

peter37 — Sat, 02 Sep 2023 19:48:25 GMT

Hello .

Iv'e not had my Final bill from BT , when switch to Plustnet on the 5th of augs .

iv'e had not email or letter from you at all about me switch over to them even tho there part of the BT group .

We had a BT Engineer come out to do the line an replace the copper line , so we are now full fibre witch BT should had done in the first place with what i was paying was over the top for 70mps that was not even FULL FIBRE when half the price of that you can get 500mps

Re: Not had final bill from BT

imjolly — Sat, 02 Sep 2023 19:57:37 GMT

This is a customer help customer forum and your post does not go to BT

try phoning CS 03301234150 and they should help what day of month was your billing date

Re: Not had final bill from BT

DavidM — Sun, 03 Sep 2023 10:37:22 GMT

Hi @peter37 and welcome.

@imjolly advice is correct. Let us know how you get on.

Cheers

David