https://community.bt.com/t5/Bills-Packages/Merging-accounts/m-p/2313513#M159167 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.bt.com/t5/user/viewprofilepage/user-id/321281">@ShirleyLWH</a></SPAN>, welcome to the forum and thanks for posting.&nbsp;</P> <P>I've sent you a Private Message so you can get in touch with the Mod team and we'll be happy to look at getting your account merged to one account.</P> <P>Cheers</P> <P>John</P> Thu, 07 Sep 2023 07:58:40 GMT JohnC2 2023-09-07T07:58:40Z https://community.bt.com/t5/Bills-Packages/Merging-accounts/m-p/2313449#M159158 <P>I am a new customer and due to a mix up on my part, I ordered my landline and broadband separately. As a result I can only my phone bill and phone details on my bt app, even trying to flip between accounts doesn't work. Can any of the moderators help? I realise this isn't something I can do myself.</P> Wed, 06 Sep 2023 19:18:07 GMT https://community.bt.com/t5/Bills-Packages/Merging-accounts/m-p/2313449#M159158 ShirleyLWH 2023-09-06T19:18:07Z https://community.bt.com/t5/Bills-Packages/Merging-accounts/m-p/2313513#M159167 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.bt.com/t5/user/viewprofilepage/user-id/321281">@ShirleyLWH</a></SPAN>, welcome to the forum and thanks for posting.&nbsp;</P> <P>I've sent you a Private Message so you can get in touch with the Mod team and we'll be happy to look at getting your account merged to one account.</P> <P>Cheers</P> <P>John</P> Thu, 07 Sep 2023 07:58:40 GMT https://community.bt.com/t5/Bills-Packages/Merging-accounts/m-p/2313513#M159167 JohnC2 2023-09-07T07:58:40Z