https://community.bt.com/t5/Bills-Packages/Charge-for-not-returning-Hub-2/m-p/2313688#M159209 <P>So I have just received an amended bill for £50 as BT are saying I haven't returned my equipment. This was returned back in July using their tracked packaging. You would think as they supplied the packaging they would be be to track it. Not impressed in the slightest</P> Fri, 08 Sep 2023 03:52:48 GMT dazza5622 2023-09-08T03:52:48Z https://community.bt.com/t5/Bills-Packages/Charge-for-not-returning-Hub-2/m-p/2313688#M159209 <P>So I have just received an amended bill for £50 as BT are saying I haven't returned my equipment. This was returned back in July using their tracked packaging. You would think as they supplied the packaging they would be be to track it. Not impressed in the slightest</P> Fri, 08 Sep 2023 03:52:48 GMT https://community.bt.com/t5/Bills-Packages/Charge-for-not-returning-Hub-2/m-p/2313688#M159209 dazza5622 2023-09-08T03:52:48Z https://community.bt.com/t5/Bills-Packages/Charge-for-not-returning-Hub-2/m-p/2313753#M159225 <P>Hi <SPAN style="color:var(--ck-color-mention-text);"><SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.bt.com/t5/user/viewprofilepage/user-id/223199">@dazza5622</a></SPAN></SPAN> I'm really sorry about that, I've sent you a private message. If you get back to me with your details I'm sure this is something we'll be able to help you with.</P> <P>&nbsp;</P> <P>Thanks</P> <P>Neil</P> Fri, 08 Sep 2023 11:30:21 GMT https://community.bt.com/t5/Bills-Packages/Charge-for-not-returning-Hub-2/m-p/2313753#M159225 NeilO 2023-09-08T11:30:21Z