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Re: My BT App

Avakri — Sun, 10 Sep 2023 14:49:03 GMT

I am having the exact same issue I log in on the web browser I can only change my account on one page then when I go to my products it swaps back to my old account. I have been trying to claim the Xbox game pass ultimate but there is nothing showing up for it. i think its due to the wrong account being on. Could I please some assistance with this issue please.

Thanks

Re: My BT App

DanielS — Sun, 10 Sep 2023 15:30:08 GMT

Hi @Avakri,

Thanks for getting in touch. I've moved your post onto a thread of its own.

I'll be able to get that other account removed for you if you no longer need it.

I am sending you a private message that you can reply back to my team on.

Thank you

DanielS