https://community.bt.com/t5/Bills-Packages/Can-somebody-help-delete-my-obsolete-BT-account/m-p/2314116#M159285 <P>Hi I have an old BT account which dates back to the time before I moved my broadband to Sky. I have moved back to BT Broadband and I am having problems trying to access the BT virus protect download as I keep getting flipped back to this old account and cannot see my current account on the account selection drop-down menu. Is there someone who can help me get this old obsolete account deleted?</P><P>&nbsp;Thanks&nbsp;</P> Mon, 11 Sep 2023 10:22:46 GMT Talisman 2023-09-11T10:22:46Z https://community.bt.com/t5/Bills-Packages/Can-somebody-help-delete-my-obsolete-BT-account/m-p/2314116#M159285 <P>Hi I have an old BT account which dates back to the time before I moved my broadband to Sky. I have moved back to BT Broadband and I am having problems trying to access the BT virus protect download as I keep getting flipped back to this old account and cannot see my current account on the account selection drop-down menu. Is there someone who can help me get this old obsolete account deleted?</P><P>&nbsp;Thanks&nbsp;</P> Mon, 11 Sep 2023 10:22:46 GMT https://community.bt.com/t5/Bills-Packages/Can-somebody-help-delete-my-obsolete-BT-account/m-p/2314116#M159285 Talisman 2023-09-11T10:22:46Z https://community.bt.com/t5/Bills-Packages/Can-somebody-help-delete-my-obsolete-BT-account/m-p/2314123#M159286 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.bt.com/t5/user/viewprofilepage/user-id/321453">@Talisman</a></SPAN>, welcome to the forum and thanks for your post.</P> <P>I've sent you a Private Message so you can get in touch with the Mod team and we'll be happy to get this resolved for you.</P> <P>Cheers</P> <P>John</P> Mon, 11 Sep 2023 10:33:22 GMT https://community.bt.com/t5/Bills-Packages/Can-somebody-help-delete-my-obsolete-BT-account/m-p/2314123#M159286 JohnC2 2023-09-11T10:33:22Z