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Re: My BT Content Partner Section is missing

arronkray — Tue, 29 Aug 2023 11:52:46 GMT

Hey guys,

I am having the same problem. I have 4 accounts linked to MyBT account. only two are showing from the drop down menu though. I have to go into "Your Details" and then "account" to get the other two accounts to show. However, when i go back to the MyBT home page it only shows two. Neither of which is the correct one.

Are you able to help please?

Thanks 🙂

Arron

Re: My BT Content Partner Section is missing

PaddyB — Tue, 29 Aug 2023 11:53:48 GMT

Hi @arronkray,

Thank you for posting. I've moved your post onto its own thread. If you send me your details, I should be able to help you get those old accounts removed.

I have sent you a private message with instructions on how to contact the team. You can access your messages via the envelope icon at the top right of the screen, or click on this link, Private messages

Thanks,

Paddy

Re: My BT Content Partner Section is missing

JohnC2 — Wed, 13 Sep 2023 11:39:18 GMT

Hi @arronkray, I can see that you successfully claimed the game pass once the BTID was set up again.

Cheers

John