Issue not being able to remove an old Account from MyBT

James212 — Thu, 14 Sep 2023 08:10:43 GMT

Hi,

I'm having the same issue of not being able to remove an old account from mybt

Re: Issue not being able to remove an old Account from MyBT

RobbieMac — Thu, 14 Sep 2023 08:13:25 GMT

Welcome and thanks for your post! I have moved your post to create your own thread discussion.

I am sorry for the problems you're having with the older account on your BTID. Give one of our guides in the helpdesk a shout on 0330 1234 150 and they'll be able to help you with this.

Feel free to post back and let me know how you get on chatting with them.

Thanks,

Robbie

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Issue not being able to remove an old Account from MyBT

Re: Issue not being able to remove an old Account from MyBT