How to rectify a credit report

wardsj2001 — Thu, 14 Sep 2023 10:35:45 GMT

Hi all, I have a problem, and without going to the A-team, I'm hoping you can help.

I moved house a year ago and had a broadband account for which i didn't recieve any email to confirm or account details. (it sounds complicated, as this was a second broadband account for an outbuilding we had). We moved last year and i didn't know the account was still live and we recieved no communications from BT about it, non emails, nothing and then i checked my credit score, and apparently we defaulted on it. This is really impacting my ability to buy a house. It was for £62 only. Soon as I found out i paid it.

How can I get BT to show its paid on my credit file?

Re: How to rectify a credit report

-Richie- — Thu, 14 Sep 2023 12:47:34 GMT

@wardsj2001wrote:
It was for £62 only. Soon as I found out i paid it.
How can I get BT to show its paid on my credit file?

Your credit file should of updated once the payment was made, the default should now show as settled but will still be recorded as being paid late.

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How to rectify a credit report

Re: How to rectify a credit report