https://community.bt.com/t5/Bills-Packages/how-to-remove-an-old-BT-account-from-MyBT/m-p/2314620#M159360 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.bt.com/t5/user/viewprofilepage/user-id/317611">@miketaylor89</a></SPAN>&nbsp;</P> <P>Thanks for posting I can help get this resolved for you.</P> <P>I've sent you a private message so you can send your details to us.</P> <P>Thanks</P> <P>Stuart</P> Thu, 14 Sep 2023 15:59:05 GMT StuartH 2023-09-14T15:59:05Z https://community.bt.com/t5/Bills-Packages/how-to-remove-an-old-BT-account-from-MyBT/m-p/2314610#M159359 <P>looking to activate my discovery+ account however I have an old BT account which for some reason is the default when i log into MyBT so cannot activate discovery+ because it doesnt recognise I have BT TV and can only toggle to the correct account under the billing section. Can I remove this old account from my record please?</P> Thu, 14 Sep 2023 14:46:36 GMT https://community.bt.com/t5/Bills-Packages/how-to-remove-an-old-BT-account-from-MyBT/m-p/2314610#M159359 miketaylor89 2023-09-14T14:46:36Z https://community.bt.com/t5/Bills-Packages/how-to-remove-an-old-BT-account-from-MyBT/m-p/2314620#M159360 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.bt.com/t5/user/viewprofilepage/user-id/317611">@miketaylor89</a></SPAN>&nbsp;</P> <P>Thanks for posting I can help get this resolved for you.</P> <P>I've sent you a private message so you can send your details to us.</P> <P>Thanks</P> <P>Stuart</P> Thu, 14 Sep 2023 15:59:05 GMT https://community.bt.com/t5/Bills-Packages/how-to-remove-an-old-BT-account-from-MyBT/m-p/2314620#M159360 StuartH 2023-09-14T15:59:05Z