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Returned kit 5 weeks ago still telling me not received

Mustang7251 — Fri, 15 Sep 2023 23:29:06 GMT

Re: Returned kit 5 weeks ago still telling me not received

gg30340 — Sat, 16 Sep 2023 07:42:36 GMT

Call BT 0330.1234.150 with your Proof of Posting or your Proof of Receipt and they can update your account.

Re: Returned kit 5 weeks ago still telling me not received

Mustang7251 — Sat, 16 Sep 2023 08:23:41 GMT

Is thete another way besides calling them about it

Re: Returned kit 5 weeks ago still telling me not received

DavidM — Sat, 16 Sep 2023 08:49:36 GMT

Hi @Mustang7251 and welcome to our community.

Thanks for posting about your returns. I'm sorry it's taking so long to confirm receipt of the package. I can help. Please check your inbox for my message and send me over the details.

Cheers

David