https://community.bt.com/t5/Bills-Packages/Re-How-do-I-remove-an-old-Account-from-MyBT/m-p/2314829#M159399 <P>Hi - I have the&nbsp;<A href="https://community.bt.com/t5/Bills-Packages/Re-How-do-I-remove-an-old-Account-from-MyBT/m-p/2314829#M159398" target="_blank" rel="noopener">same issue</A>&nbsp; where MyBT defaults to an old account. I cannot activate discovery+ app as a result. Please can you assist?</P> Sat, 16 Sep 2023 10:42:20 GMT Gloria22 2023-09-16T10:42:20Z https://community.bt.com/t5/Bills-Packages/Re-How-do-I-remove-an-old-Account-from-MyBT/m-p/2314829#M159399 <P>Hi - I have the&nbsp;<A href="https://community.bt.com/t5/Bills-Packages/Re-How-do-I-remove-an-old-Account-from-MyBT/m-p/2314829#M159398" target="_blank" rel="noopener">same issue</A>&nbsp; where MyBT defaults to an old account. I cannot activate discovery+ app as a result. Please can you assist?</P> Sat, 16 Sep 2023 10:42:20 GMT https://community.bt.com/t5/Bills-Packages/Re-How-do-I-remove-an-old-Account-from-MyBT/m-p/2314829#M159399 Gloria22 2023-09-16T10:42:20Z https://community.bt.com/t5/Bills-Packages/Re-How-do-I-remove-an-old-Account-from-MyBT/m-p/2314840#M159403 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.bt.com/t5/user/viewprofilepage/user-id/310216">@Gloria22</a></SPAN> and welcome back.</P> <P>Good to see you again. I can get the account removed for you. I've dropped you a private message so send me over the details and we'll sort it for you.</P> <P>Cheers</P> <P>David</P> Sat, 16 Sep 2023 10:55:42 GMT https://community.bt.com/t5/Bills-Packages/Re-How-do-I-remove-an-old-Account-from-MyBT/m-p/2314840#M159403 DavidM 2023-09-16T10:55:42Z