https://community.bt.com/t5/Bills-Packages/Re-Can-t-close-old-account/m-p/2314887#M159421 <P>Apologies for jumping on a (slightly) old thread, but I am having an&nbsp;<A href="https://community.bt.com/t5/Bills-Packages/Can-t-close-old-account/m-p/2314887#M159420" target="_blank" rel="noopener">identical issue</A>&nbsp; to the one above.<BR /><BR />Any advice as to how to go around solving it please?<BR /><BR />Thanks in advance!</P> Sat, 16 Sep 2023 12:28:25 GMT postyyy 2023-09-16T12:28:25Z https://community.bt.com/t5/Bills-Packages/Re-Can-t-close-old-account/m-p/2314887#M159421 <P>Apologies for jumping on a (slightly) old thread, but I am having an&nbsp;<A href="https://community.bt.com/t5/Bills-Packages/Can-t-close-old-account/m-p/2314887#M159420" target="_blank" rel="noopener">identical issue</A>&nbsp; to the one above.<BR /><BR />Any advice as to how to go around solving it please?<BR /><BR />Thanks in advance!</P> Sat, 16 Sep 2023 12:28:25 GMT https://community.bt.com/t5/Bills-Packages/Re-Can-t-close-old-account/m-p/2314887#M159421 postyyy 2023-09-16T12:28:25Z https://community.bt.com/t5/Bills-Packages/Re-Can-t-close-old-account/m-p/2314889#M159422 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.bt.com/t5/user/viewprofilepage/user-id/321660">@postyyy</a></SPAN> and welcome to our community.</P> <P>I've moved your post so we can get you some help with this. I can close the old account for you. I'll need a few details so check your inbox for my message and drop me over a reply.</P> <P>Cheers</P> <P>David</P> Sat, 16 Sep 2023 12:29:42 GMT https://community.bt.com/t5/Bills-Packages/Re-Can-t-close-old-account/m-p/2314889#M159422 DavidM 2023-09-16T12:29:42Z