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Sorry - No Equipment Returns Bag Received again

aliballibee — Thu, 07 Sep 2023 21:23:40 GMT

Evening - despite looking at various threads and logging in to MyBT, I can't find where you can request a return kit bag?

We've recently upgraded to full fibre, all the relevant kit coming in separate boxes with no return bag or label.

Can anyone point me to the place where you can select this or help with ordering one?

Many thanks

Re: Sorry - No Equipment Returns Bag Received again

NeilO — Fri, 08 Sep 2023 07:44:58 GMT

Hi @aliballibee I've sent you a private message in response to your other post, we'll also order you a returns bag when you get in contact with the moderation team.

Thanks

Neil

Re: Sorry - No Equipment Returns Bag Received again

aliballibee — Mon, 18 Sep 2023 23:07:46 GMT

Hi Neil - response sent to the other query. Still require a returns bag for our own equipment. Many thanks, Alan

Re: Sorry - No Equipment Returns Bag Received again

imjolly — Tue, 19 Sep 2023 06:53:31 GMT

phone CS 03301234150 and request return bag