https://community.bt.com/t5/Bills-Packages/Return-of-equipment/m-p/2315413#M159519 <P>I have returned a wifi disk on the 4th sept, but it still shows as awaiting return. I do have proof of postage.</P><P>What do I do?</P> Tue, 19 Sep 2023 15:42:06 GMT JonMace 2023-09-19T15:42:06Z https://community.bt.com/t5/Bills-Packages/Return-of-equipment/m-p/2315413#M159519 <P>I have returned a wifi disk on the 4th sept, but it still shows as awaiting return. I do have proof of postage.</P><P>What do I do?</P> Tue, 19 Sep 2023 15:42:06 GMT https://community.bt.com/t5/Bills-Packages/Return-of-equipment/m-p/2315413#M159519 JonMace 2023-09-19T15:42:06Z https://community.bt.com/t5/Bills-Packages/Return-of-equipment/m-p/2315481#M159530 <P>It can take up to 4 weeks to acknowledge receipt.&nbsp; You can phone CS 03301234150 and give proof of posting number and they should be able to check and update</P> Tue, 19 Sep 2023 19:01:04 GMT https://community.bt.com/t5/Bills-Packages/Return-of-equipment/m-p/2315481#M159530 imjolly 2023-09-19T19:01:04Z