https://community.bt.com/t5/Bills-Packages/BT-Account-Hacked/m-p/2316008#M159623 <P>So it appears my BT account has been compromised and an Xbox ultimate pass ordered. I'd love to admit I'm digitally aware but I'm most definitely not so this came as a shock. I've gone in to my account this morning and changed my password. I've also cancelled the subscription - looks like scammers will have access up to 21/10/2023. Hopefully I won't be charged the&nbsp; £10 it mentions in the email. Incidentally this came through around 02:00 GMT.</P><P>&nbsp;</P> Fri, 22 Sep 2023 05:55:31 GMT CAJOS 2023-09-22T05:55:31Z https://community.bt.com/t5/Bills-Packages/BT-Account-Hacked/m-p/2316008#M159623 <P>So it appears my BT account has been compromised and an Xbox ultimate pass ordered. I'd love to admit I'm digitally aware but I'm most definitely not so this came as a shock. I've gone in to my account this morning and changed my password. I've also cancelled the subscription - looks like scammers will have access up to 21/10/2023. Hopefully I won't be charged the&nbsp; £10 it mentions in the email. Incidentally this came through around 02:00 GMT.</P><P>&nbsp;</P> Fri, 22 Sep 2023 05:55:31 GMT https://community.bt.com/t5/Bills-Packages/BT-Account-Hacked/m-p/2316008#M159623 CAJOS 2023-09-22T05:55:31Z https://community.bt.com/t5/Bills-Packages/BT-Account-Hacked/m-p/2316087#M159637 <P><SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.bt.com/t5/user/viewprofilepage/user-id/321942">@CAJOS</a></SPAN> that's not good, you did the correct thing by changing your password and that should secure your MyBT account. I can see from your other post that customer services have refunded the £10.</P> <P>Thanks</P> <P>Neil</P> Fri, 22 Sep 2023 11:42:39 GMT https://community.bt.com/t5/Bills-Packages/BT-Account-Hacked/m-p/2316087#M159637 NeilO 2023-09-22T11:42:39Z