https://community.bt.com/t5/Bills-Packages/Upgrade-hasn-t-been-activated/m-p/2316258#M159656 <P>have you phone CS 03301234150 and see if they can help you</P> <P>what does your package say you have in MYBT?</P> Sat, 23 Sep 2023 10:58:58 GMT imjolly 2023-09-23T10:58:58Z https://community.bt.com/t5/Bills-Packages/Upgrade-hasn-t-been-activated/m-p/2316237#M159655 <P>I have upgraded from BT full fibre 100 with Halo 3 to full fibre 500 with halo 3 on august 20th of august. It was implied that it would be active as of 22nd of august. A month on I am still waiting for any sort of feedback as to whether my upgrade is going to be activated, I have an email with an acknowledgement of my order and an update in my contract.</P> Sat, 23 Sep 2023 09:24:12 GMT https://community.bt.com/t5/Bills-Packages/Upgrade-hasn-t-been-activated/m-p/2316237#M159655 Tomashcroft 2023-09-23T09:24:12Z https://community.bt.com/t5/Bills-Packages/Upgrade-hasn-t-been-activated/m-p/2316258#M159656 <P>have you phone CS 03301234150 and see if they can help you</P> <P>what does your package say you have in MYBT?</P> Sat, 23 Sep 2023 10:58:58 GMT https://community.bt.com/t5/Bills-Packages/Upgrade-hasn-t-been-activated/m-p/2316258#M159656 imjolly 2023-09-23T10:58:58Z