https://community.bt.com/t5/Bills-Packages/Compensation-for-no-service/m-p/2317124#M159825 <P><a href="https://community.bt.com/t5/user/viewprofilepage/user-id/321569">@Rob3rts75</a>&nbsp;</P> <P>Its automatic and paid as a credit towards future bills.</P> <P>See&nbsp;<A href="https://www.bt.com/help/account-and-billing/automatic-compensation" target="_blank" rel="noopener">https://www.bt.com/help/account-and-billing/automatic-compensation</A></P> Thu, 28 Sep 2023 07:08:14 GMT Keith_Beddoe 2023-09-28T07:08:14Z https://community.bt.com/t5/Bills-Packages/Compensation-for-no-service/m-p/2317122#M159824 <P>Hi since August 24th 2023 my parents had no phone line there was a problem with digital voice but now that has been fixed so bt said they would be compensated for loss of service so how do I go about it please</P> Thu, 28 Sep 2023 06:56:07 GMT https://community.bt.com/t5/Bills-Packages/Compensation-for-no-service/m-p/2317122#M159824 Rob3rts75 2023-09-28T06:56:07Z https://community.bt.com/t5/Bills-Packages/Compensation-for-no-service/m-p/2317124#M159825 <P><a href="https://community.bt.com/t5/user/viewprofilepage/user-id/321569">@Rob3rts75</a>&nbsp;</P> <P>Its automatic and paid as a credit towards future bills.</P> <P>See&nbsp;<A href="https://www.bt.com/help/account-and-billing/automatic-compensation" target="_blank" rel="noopener">https://www.bt.com/help/account-and-billing/automatic-compensation</A></P> Thu, 28 Sep 2023 07:08:14 GMT https://community.bt.com/t5/Bills-Packages/Compensation-for-no-service/m-p/2317124#M159825 Keith_Beddoe 2023-09-28T07:08:14Z