https://community.bt.com/t5/Bills-Packages/Re-Delete-old-account/m-p/2317567#M159916 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.bt.com/t5/user/viewprofilepage/user-id/321017">@Ursulatuth</a></SPAN> and welcome to our community.</P> <P>I'm sorry you're having trouble getting the old account removed. I can help. Please check your inbox for my message and drop me over a reply with the details.</P> <P>Cheers</P> <P>David</P> Sat, 30 Sep 2023 07:54:23 GMT DavidM 2023-09-30T07:54:23Z https://community.bt.com/t5/Bills-Packages/Re-Delete-old-account/m-p/2317534#M159915 <P><A href="https://community.bt.com/t5/Bills-Packages/Delete-old-account/m-p/2317534#M159912" target="_blank" rel="noopener">Same problem too</A>&nbsp;!&nbsp; I don't have a second email address, so really want the old account removed.&nbsp; I tried ringing and was assured this would be done, but more than a month later and nothing has changed.</P> Sat, 30 Sep 2023 07:52:57 GMT https://community.bt.com/t5/Bills-Packages/Re-Delete-old-account/m-p/2317534#M159915 Ursulatuth 2023-09-30T07:52:57Z https://community.bt.com/t5/Bills-Packages/Re-Delete-old-account/m-p/2317567#M159916 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.bt.com/t5/user/viewprofilepage/user-id/321017">@Ursulatuth</a></SPAN> and welcome to our community.</P> <P>I'm sorry you're having trouble getting the old account removed. I can help. Please check your inbox for my message and drop me over a reply with the details.</P> <P>Cheers</P> <P>David</P> Sat, 30 Sep 2023 07:54:23 GMT https://community.bt.com/t5/Bills-Packages/Re-Delete-old-account/m-p/2317567#M159916 DavidM 2023-09-30T07:54:23Z