https://community.bt.com/t5/Bills-Packages/FAO-a-moderator-disingenuous-advertising/m-p/2317595#M159918 <P>I recently received an e-mail from BT along the lines of "....you are now at the midpoint of your two year contract, log in to see the upgrades that are available to you".&nbsp;</P><P>I did as requested and logged in. I was surprised to note that the "upgrade" was to precisely the same FTTC package as I am on currently, albeit with a price increase of £12.00 per month.&nbsp;</P><P>I am sure that this was done accidentally, but I was concerned that it could mislead customers into "upgrading" and paying more than necessary.&nbsp; &nbsp;</P> Sat, 30 Sep 2023 09:25:29 GMT Oxonian 2023-09-30T09:25:29Z https://community.bt.com/t5/Bills-Packages/FAO-a-moderator-disingenuous-advertising/m-p/2317595#M159918 <P>I recently received an e-mail from BT along the lines of "....you are now at the midpoint of your two year contract, log in to see the upgrades that are available to you".&nbsp;</P><P>I did as requested and logged in. I was surprised to note that the "upgrade" was to precisely the same FTTC package as I am on currently, albeit with a price increase of £12.00 per month.&nbsp;</P><P>I am sure that this was done accidentally, but I was concerned that it could mislead customers into "upgrading" and paying more than necessary.&nbsp; &nbsp;</P> Sat, 30 Sep 2023 09:25:29 GMT https://community.bt.com/t5/Bills-Packages/FAO-a-moderator-disingenuous-advertising/m-p/2317595#M159918 Oxonian 2023-09-30T09:25:29Z