I did not receive the last bills for the month of September.

EDMSL — Mon, 02 Oct 2023 14:37:06 GMT

I belong to the AP team of the company Encompass Digital Media Services Limited.
My contact at your company has not been sending me the invoices for the month of September for a month and now I also need the invoices for the month of October.
We have many accounts in your company such as the following: **Edited** I tried to configure these accounts in our BT profile but the system takes them as invalid/non-existent.
Can you please help me with this request?
I am receiving emails demanding payments when, since the month of September began, I have been asking the contact I have with your company to send me the invoices but I have not received any response.

Re: I did not receive the last bills for the month of September.

Keith_Beddoe — Mon, 02 Oct 2023 12:38:17 GMT

@EDMSL

Welcome to the BT Residential Customers forum

As you are a business user, please could you post on the BT Business forum at http://business.forums.bt.com/

Thanks

This is just a customer to customer help forum, everyone here, including myself, are just customers.

It would be best to edit out your account numbers, as this is a public forum.

This topic

I did not receive the last bills for the month of September.

Re: I did not receive the last bills for the month of September.