https://community.bt.com/t5/Bills-Packages/Remove-closed-account/m-p/2317968#M159985 <P>I appear to have a closed account which is causing issues when i try to access BT Online. Please can the closed account be removed and ensure that my online account links to the open account</P><P>&nbsp;&nbsp;</P> Tue, 03 Oct 2023 11:14:36 GMT SallyB6 2023-10-03T11:14:36Z https://community.bt.com/t5/Bills-Packages/Remove-closed-account/m-p/2317968#M159985 <P>I appear to have a closed account which is causing issues when i try to access BT Online. Please can the closed account be removed and ensure that my online account links to the open account</P><P>&nbsp;&nbsp;</P> Tue, 03 Oct 2023 11:14:36 GMT https://community.bt.com/t5/Bills-Packages/Remove-closed-account/m-p/2317968#M159985 SallyB6 2023-10-03T11:14:36Z https://community.bt.com/t5/Bills-Packages/Remove-closed-account/m-p/2318016#M159987 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.bt.com/t5/user/viewprofilepage/user-id/322383">@SallyB6</a></SPAN>,</P> <P>Thank you for posting. If you send me your details, I'll be able to get that old account removed.</P> <P>I&nbsp;have sent you a private message with instructions on how to contact the team.&nbsp; You can access your messages via the envelope icon at the top right of the screen, or click on this link,&nbsp;<A href="https://community.bt.com/t5/notes/privatenotespage" target="_blank"><U>Private messages</U></A></P> <P>Thanks,</P> <P>Paddy</P> Tue, 03 Oct 2023 15:00:05 GMT https://community.bt.com/t5/Bills-Packages/Remove-closed-account/m-p/2318016#M159987 PaddyB 2023-10-03T15:00:05Z