https://community.bt.com/t5/Bills-Packages/How-to-remove-old-account-from-MyBT/m-p/2318246#M160025 <P>Started a new contract this month and have an old account on my profile from years ago that I can't remove. Is there anyone that can help me remove it please?</P> Wed, 04 Oct 2023 20:19:24 GMT JohnH1988 2023-10-04T20:19:24Z https://community.bt.com/t5/Bills-Packages/How-to-remove-old-account-from-MyBT/m-p/2318246#M160025 <P>Started a new contract this month and have an old account on my profile from years ago that I can't remove. Is there anyone that can help me remove it please?</P> Wed, 04 Oct 2023 20:19:24 GMT https://community.bt.com/t5/Bills-Packages/How-to-remove-old-account-from-MyBT/m-p/2318246#M160025 JohnH1988 2023-10-04T20:19:24Z https://community.bt.com/t5/Bills-Packages/How-to-remove-old-account-from-MyBT/m-p/2318268#M160028 <P>Good morning <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.bt.com/t5/user/viewprofilepage/user-id/322472">@JohnH1988</a></SPAN></P> <P>Welcome to the BT Community!</P> <P>Sorry for the older account showing on your BTID. &nbsp;Give our guides in the helpdesk a call on 0330 1234 150 and they'll get you sorted. &nbsp;Feel free to post back and let me know how you get on chatting with them <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> <P>Thanks,</P> <P>Robbie</P> Thu, 05 Oct 2023 08:06:21 GMT https://community.bt.com/t5/Bills-Packages/How-to-remove-old-account-from-MyBT/m-p/2318268#M160028 RobbieMac 2023-10-05T08:06:21Z