Signed up and can't claim Xbox Game Pass

robdw1979 — Sun, 08 Oct 2023 09:24:26 GMT

Ive Signed up recently and should have 6 months gamepass but there is no option anywhere to access it and when i click to upgrade to gamepass ultimate it takes me back to my products ! but still doesnt show gamepass !

Re: Signed up and can't claim Xbox Game Pass

RobbieMac — Sun, 08 Oct 2023 09:26:33 GMT

Hi @robdw1979

Welcome to the BT Community and thank you for your post! I have moved your post to create your own discussion as the thread you posted on has already been marked as solved.

I am sorry for the problems you're having claiming for your Xbox Game Pass. I have sent you a private message with instructions on how you can send us over your details and we'll look into this for you. See: Private messages

Thanks,

Robbie

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Signed up and can't claim Xbox Game Pass

Re: Signed up and can't claim Xbox Game Pass