https://community.bt.com/t5/Bills-Packages/billing/m-p/2318989#M160154 <P>moved house 6 mounths ago. Told bt my new address then. Checked my bill and its still showing old address. Rang bt 2 weeks ago spoke to lady and asked her to update the info.log on today and still showing old address..???????&nbsp;</P> Mon, 09 Oct 2023 12:06:23 GMT Jpc1 2023-10-09T12:06:23Z https://community.bt.com/t5/Bills-Packages/billing/m-p/2318989#M160154 <P>moved house 6 mounths ago. Told bt my new address then. Checked my bill and its still showing old address. Rang bt 2 weeks ago spoke to lady and asked her to update the info.log on today and still showing old address..???????&nbsp;</P> Mon, 09 Oct 2023 12:06:23 GMT https://community.bt.com/t5/Bills-Packages/billing/m-p/2318989#M160154 Jpc1 2023-10-09T12:06:23Z https://community.bt.com/t5/Bills-Packages/billing/m-p/2319022#M160170 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.bt.com/t5/user/viewprofilepage/user-id/310763">@Jpc1</a></SPAN> Welcome back to the community, I'm really sorry that hasn't been fixed yet. I'll send you a private message so you can send your details to the moderation team and we'll get that sorted.</P> <P>Thanks</P> <P>Neil</P> Mon, 09 Oct 2023 13:48:19 GMT https://community.bt.com/t5/Bills-Packages/billing/m-p/2319022#M160170 NeilO 2023-10-09T13:48:19Z