This topic

landline provider

whynotask — Mon, 09 Oct 2023 12:28:45 GMT

I'm moving to a property that has a talktalk provided landline & broadband, but the bt wholesale checker isnt recognizing the phone number.

I know its a bt dsl checker but I sorta assumed it was effectively an openreach checker and hence a landline would be more accurate than an address potentially.

any advice? Im trying to figure out the potential for fibre broadband, thats all.

thanks in advance.

Re: landline provider

Keith_Beddoe — Mon, 09 Oct 2023 13:26:04 GMT

@whynotask

Use the address checker for your new address, on the link below, and post the results, but edit out your address details first.

https://www.broadbandchecker.btwholesale.com/#/ADSL

Re: landline provider

NeilO — Mon, 09 Oct 2023 13:30:40 GMT

Hi, @whynotask They have their own exchange equipment so BT Wholesale is not involved in the provision of the service, hence no results when using the number.

Thanks

Neil

Re: landline provider

whynotask — Mon, 09 Oct 2023 13:34:32 GMT

Thank you. I have checked this, and shared results on my other thread. All ISPs have told me very slow speeds available, and the dsl checker shows unavailable/waiting list for FTTC and SOGEA respectively. Likely a cabinet full issue.

Re: landline provider

whynotask — Mon, 09 Oct 2023 13:35:42 GMT

oh right, thanks @NeilO. Is there a tool to search the Talktalk exchange ?

Re: landline provider

Keith_Beddoe — Mon, 09 Oct 2023 13:45:39 GMT

@whynotask

There is no separate checker, as Talk Talk still use Openreach.

Re: landline provider

Keith_Beddoe — Mon, 09 Oct 2023 13:47:18 GMT

As you have been told, there is no spare capacity on the Openreach cabinet.

Re: landline provider

licquorice — Mon, 09 Oct 2023 14:17:05 GMT

@whynotask wrote:
oh right, thanks @NeilO. Is there a tool to search the Talktalk exchange ?

To what purpose? The cabinet is full you are flogging a dead horse.

Re: landline provider

Anonymous — Mon, 09 Oct 2023 14:49:58 GMT

@whynotask

What's the plan, keep starting new threads until you get a different answer?

Re: landline provider

whynotask — Mon, 09 Oct 2023 14:52:11 GMT

Appreciate everyone's help.
Only started a 2nd thread to understand how to check databases using a phone number, not about the original address checker.
Have learnt that talk talk phone numbers don't show up on bt's dsl checker.

Re: landline provider

licquorice — Mon, 09 Oct 2023 15:28:46 GMT

How would it have made any difference if they did?