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Remove old accounts

jonesanthon — Sat, 07 Oct 2023 12:44:19 GMT

Hi,
I have just returned to BT after being with a different provider. I seem to have two other account numbers linked to my email address. Assistance in removing these would be greatly appreciated.

many thank

Re: Remove old accounts

PaddyB — Sat, 07 Oct 2023 12:46:59 GMT

Hi @jonesanthon,

Thank you for posting. If you send me your details, I'll be able to get that old account removed.

I have sent you a private message with instructions on how to contact the team. You can access your messages via the envelope icon at the top right of the screen, or click on this link, Private messages

Thanks,

Paddy

Re: Remove old accounts

DavidM — Wed, 11 Oct 2023 09:29:29 GMT

Hi @jonesanthon ,

Thanks for sending over the details. That should be all sorted for you now. Post back if you have any other problems.

Cheers

David