https://community.bt.com/t5/Bills-Packages/Letter-from-Lowells-any-contact-at-BT-to-discuss/m-p/2319540#M160259 <P>Hi all,&nbsp;</P><P>I'm working with someone that is making a substantial purchase and has had the offer of finance revoked because of what they say is a default added incorrectly for an old debt that's been paid over a year ago.</P><P>We've tried to talk to to BT via 150 and their advice is to raise a complaint with Experian who will contact BT and try to resolve that way...</P><P>We're looking for a faster solution - does anyone know of a phone number that we can call to discuss the (potentially) incorrectly assigned debt and if it doesn't exist - obtain a letter from them stating so?</P><P>Thanks for any advice on this one!</P> Wed, 11 Oct 2023 16:43:15 GMT Throwawayname 2023-10-11T16:43:15Z https://community.bt.com/t5/Bills-Packages/Letter-from-Lowells-any-contact-at-BT-to-discuss/m-p/2319540#M160259 <P>Hi all,&nbsp;</P><P>I'm working with someone that is making a substantial purchase and has had the offer of finance revoked because of what they say is a default added incorrectly for an old debt that's been paid over a year ago.</P><P>We've tried to talk to to BT via 150 and their advice is to raise a complaint with Experian who will contact BT and try to resolve that way...</P><P>We're looking for a faster solution - does anyone know of a phone number that we can call to discuss the (potentially) incorrectly assigned debt and if it doesn't exist - obtain a letter from them stating so?</P><P>Thanks for any advice on this one!</P> Wed, 11 Oct 2023 16:43:15 GMT https://community.bt.com/t5/Bills-Packages/Letter-from-Lowells-any-contact-at-BT-to-discuss/m-p/2319540#M160259 Throwawayname 2023-10-11T16:43:15Z https://community.bt.com/t5/Bills-Packages/Letter-from-Lowells-any-contact-at-BT-to-discuss/m-p/2319541#M160260 <P>If you use the search facility to find similar posts they all require you to contact Experian who then contact BT and it goes from there</P> Wed, 11 Oct 2023 16:54:07 GMT https://community.bt.com/t5/Bills-Packages/Letter-from-Lowells-any-contact-at-BT-to-discuss/m-p/2319541#M160260 imjolly 2023-10-11T16:54:07Z