https://community.bt.com/t5/Bills-Packages/Temporary-loss-of-benefits-while-upgrading-to-Full-Fibre/m-p/2319658#M160273 <P>I chose to upgrade to Full Fibre on 6th October and my installation date is 20th October.</P><P>As part of the renewal I chose to keep my landline, switched to Digital Voice a few weeks ago, and also Voicemail and Call Protect. Both Voicemail and Call Protect were switched off that day and I am unable turn them on again. &nbsp;Phoning BT I am told they will only be available again after 20th October installation date and there was nothing they could do about it.</P><P>My reward for renewing my contract with BT is to lose services previously enjoyed for a two week period. How is this right?</P> Thu, 12 Oct 2023 10:54:20 GMT Alan_in_Hemel 2023-10-12T10:54:20Z https://community.bt.com/t5/Bills-Packages/Temporary-loss-of-benefits-while-upgrading-to-Full-Fibre/m-p/2319658#M160273 <P>I chose to upgrade to Full Fibre on 6th October and my installation date is 20th October.</P><P>As part of the renewal I chose to keep my landline, switched to Digital Voice a few weeks ago, and also Voicemail and Call Protect. Both Voicemail and Call Protect were switched off that day and I am unable turn them on again. &nbsp;Phoning BT I am told they will only be available again after 20th October installation date and there was nothing they could do about it.</P><P>My reward for renewing my contract with BT is to lose services previously enjoyed for a two week period. How is this right?</P> Thu, 12 Oct 2023 10:54:20 GMT https://community.bt.com/t5/Bills-Packages/Temporary-loss-of-benefits-while-upgrading-to-Full-Fibre/m-p/2319658#M160273 Alan_in_Hemel 2023-10-12T10:54:20Z