https://community.bt.com/t5/Bills-Packages/Getting-quot-Sorry-we-can-t-get-your-account-details-quot/m-p/2319879#M160316 <P><SPAN>I have been trying to access my billing details on MyBT via mobile and PC/Laptop. Unfortunately, all I get is the message "Sorry, we can't get your account details at the moment". </SPAN></P><P><SPAN>Why is this such an issue for BT and only BT? Live chat/phone wait times are shocking, with such a common fault surely they should have implemented a form to submit to resolve this by now?</SPAN></P> Fri, 13 Oct 2023 09:38:26 GMT nickspeeed 2023-10-13T09:38:26Z https://community.bt.com/t5/Bills-Packages/Getting-quot-Sorry-we-can-t-get-your-account-details-quot/m-p/2319879#M160316 <P><SPAN>I have been trying to access my billing details on MyBT via mobile and PC/Laptop. Unfortunately, all I get is the message "Sorry, we can't get your account details at the moment". </SPAN></P><P><SPAN>Why is this such an issue for BT and only BT? Live chat/phone wait times are shocking, with such a common fault surely they should have implemented a form to submit to resolve this by now?</SPAN></P> Fri, 13 Oct 2023 09:38:26 GMT https://community.bt.com/t5/Bills-Packages/Getting-quot-Sorry-we-can-t-get-your-account-details-quot/m-p/2319879#M160316 nickspeeed 2023-10-13T09:38:26Z