This topic

Remove old accounts from my profile

FeralFart — Fri, 13 Oct 2023 18:00:07 GMT

Hello,

Have got a number of accounts in my profile, and wondering if there was a way to remove them easily?

Thank you,

Paul

Re: Remove old accounts from my profile

JohnC2 — Fri, 13 Oct 2023 18:27:01 GMT

Hi @FeralFart, welcome to the forum and thanks for your post.
The quickest way to solve this is to set up another BTID with an email address that has not been used as a BTID before and it will work ok.
If you don't have another email address you can use please let me know.
Cheers
John

Re: Remove old accounts from my profile

FeralFart — Fri, 13 Oct 2023 18:36:20 GMT

Hello @JohnC2 thank you for your message. I'd rather use same email, as already registered with the new account.

thank you

Re: Remove old accounts from my profile

JohnC2 — Fri, 13 Oct 2023 19:08:36 GMT

Hi @FeralFart, thanks for getting back to me. In these cases it's usually best to delete the BTID and set it up again, as long as you have nothing stored on the BT Cloud.

I've sent you a Private Message so you can get in touch with the Mod team and we'll be happy to look into this and get it resolved for you.

Cheers

John