This topic

Re: My BT Content Partner Section is missing

AntreasAntoniou — Sat, 14 Oct 2023 08:04:48 GMT

I also can't find my content partners page. Could you help me out? 🙂

Re: My BT Content Partner Section is missing

DavidM — Sat, 14 Oct 2023 08:11:02 GMT

Hi @AntreasAntoniou and welcome to our community.

Do you have more than one account on your BTiD?

Cheers

David

Re: My BT Content Partner Section is missing

AntreasAntoniou — Sat, 14 Oct 2023 13:17:23 GMT

No, as far as I know. I am a new customer with one account.

Re: My BT Content Partner Section is missing

DavidM — Sat, 14 Oct 2023 13:20:37 GMT

Thanks for getting back @AntreasAntoniou .

Have all the orders completed and the first bill produced and paid?

Cheers

David

Re: My BT Content Partner Section is missing

AntreasAntoniou — Sat, 14 Oct 2023 13:28:19 GMT

The orders have completed, and the first bill has been produced, and is due to be paid on the 18th.

Re: My BT Content Partner Section is missing

DavidM — Sat, 14 Oct 2023 14:44:48 GMT

Thanks for confirming that @AntreasAntoniou

I'll be happy to look into this for you. Check your inbox for my message and drop me over the details.

Cheers

David

Re: My BT Content Partner Section is missing

DavidM — Sat, 14 Oct 2023 14:45:26 GMT

Thanks for your recent posts on the BT.com community forum. Please can you reply to this Private Message with the following information and one of the forum guides will get back to you.

Account holder name:

Relationship to account holder(if different):

Account number:

Full postal address:

Contact telephone number:

The last four digits of your Direct Debit card number:

Email address:

Brief description of the issue:

Xbox gamer tag and associated email address:

Thanks

DavidM BTCare Forum Guide

Just to give you a heads up, we are a small, specialised, team and as such it may take us a little longer to get to you, on occasions, so please bear with us. If your issue is urgent and you cannot wait for us, please feel free to contact BT via our Contact Us page, and one of our colleagues from front line support will be in touch. Otherwise we look forward to speaking with you shortly. Thanks for your patience and understanding.