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Re: My BT Content Partner Section is missing

Macca67 — Thu, 19 Oct 2023 10:53:52 GMT

I have the same issue, no partner content. I also have an old account, does this need removed? I have 1 active account and 1 old one showing. Thanks

Re: My BT Content Partner Section is missing

imjolly — Thu, 19 Oct 2023 11:04:32 GMT

I have asked mods to help remove old account and then should be able to access content partners mods will post here

Re: My BT Content Partner Section is missing

JohnC2 — Thu, 19 Oct 2023 11:06:14 GMT

Hi @Macca67 welcome to the forum and I've moved your post to create your own thread as that's the best thing to do.
The old account on your BTID will be causing this issue.

If you are able to set up another BTID with an email address that has not been used as a BTID before and it will work ok.
If you don't have another email address you can use I've sent you a Private Message so you can get in touch with the Mod team and we'll probably have to delete the BTID so you can set it up again without the old accounts linked.
We are quite busy at the moment so it will take a few days for us to get back to you.
Cheers
John