https://community.bt.com/t5/Bills-Packages/Re-Remove-closed-account/m-p/2322024#M160899 <P>I'm having the same issue if you can PM me please</P> Sun, 22 Oct 2023 23:58:47 GMT jonwilliams1331 2023-10-22T23:58:47Z https://community.bt.com/t5/Bills-Packages/Re-Remove-closed-account/m-p/2322024#M160899 <P>I'm having the same issue if you can PM me please</P> Sun, 22 Oct 2023 23:58:47 GMT https://community.bt.com/t5/Bills-Packages/Re-Remove-closed-account/m-p/2322024#M160899 jonwilliams1331 2023-10-22T23:58:47Z https://community.bt.com/t5/Bills-Packages/Re-Remove-closed-account/m-p/2322038#M160901 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.bt.com/t5/user/viewprofilepage/user-id/323208">@jonwilliams1331</a></SPAN>, welcome to the forum and thanks for posting.&nbsp;</P> <P>sorry that you've old accounts on your BTID and this is causing some issues.&nbsp;<BR />If you've another email address that has not been used as a BTID before then you can set up the BTID for your active account with that email address and it will work ok.</P> <P>If you don't have another email address you can use post back let us know.</P> <P>Cheers</P> <P>John</P> Mon, 23 Oct 2023 07:30:18 GMT https://community.bt.com/t5/Bills-Packages/Re-Remove-closed-account/m-p/2322038#M160901 JohnC2 2023-10-23T07:30:18Z