This topic

Amazon voucher

more_calvin1186 — Wed, 11 Oct 2023 14:37:44 GMT

I referred a friend to BT and have not received my £50 voucher. It has been more than 30 days since they paid their first bill and struggling to find anywhere on the BT site to submit a claim/query.

Re: Amazon voucher

imjolly — Wed, 11 Oct 2023 14:46:49 GMT

the refer a friend facility was removed on 10/9/23

https://community.bt.com/t5/Bills-Packages/The-refer-a-friend-link-doesn-t-work-when-I-click-on-the-link/m-p/2314647

Re: Amazon voucher

more_calvin1186 — Wed, 11 Oct 2023 14:53:15 GMT

Thanks

I have a message from BT, received on 10 August, confirming that the friend I referred had used my referral code and that once they paid their first bill (which I assume would have been end of August), I would receive my voucher.

Re: Amazon voucher

NeilO — Wed, 11 Oct 2023 18:33:49 GMT

Hi @more_calvin1186 I'm sorry your refer-a-friend voucher has not arrived. I'll send you a private message so you can get in touch with your details and we'll raise a case with the BT rewards team.

Thanks

Neil

Re: Amazon voucher

JohnC2 — Tue, 24 Oct 2023 14:57:56 GMT

Hi @more_calvin1186, thanks for getting back to me and I can confirm that the promotions team has arranged the vouchers now. They should be with you within the next 30 days.

Cheers

John

Re: Amazon voucher

more_calvin1186 — Tue, 24 Oct 2023 21:15:06 GMT

Thank you