This topic

game pass not showing no content partner section

mayz00 — Tue, 24 Oct 2023 15:13:12 GMT

can someone assist as cannot see anything to do with this under product management

Re: game pass not showing no content partner section

DavidM — Tue, 24 Oct 2023 16:36:28 GMT

Hi @mayz00 and welcome to our community.

Thanks for posting about your Xbox game pass. Do you have more than one account on your BTiD? Have you recently ordered service with us? If so have all the orders closed?

Cheers

David

Re: game pass not showing no content partner section

mayz00 — Tue, 24 Oct 2023 16:39:02 GMT

only 1 id and order was completed today and activated

Re: game pass not showing no content partner section

DavidM — Tue, 24 Oct 2023 16:41:04 GMT

Hi @mayz00 and thanks for the reply.

It should appear in the next 72 hours. If not then get back to me and I'll chase up for you.

Cheers

David

Re: game pass not showing no content partner section

mayz00 — Thu, 26 Oct 2023 20:20:07 GMT

Yep still no partner section in manage or anywhere else in my bt

Re: game pass not showing no content partner section

PaddyB — Fri, 27 Oct 2023 07:26:35 GMT

Hi @mayz00,

Thank you for posting back. I'm sorry the Content Partner Section still isn't showing. If you send me your details, I'll be able to get this investigated.

I have sent you a private message with instructions on how to contact the team. You can access your messages via the envelope icon at the top right of the screen, or click on this link, Private messages

Thanks,

Paddy